Frequently Asked Questions

What is the address of the Pioneer Cellular Event Center?

900 N. Seventh Street Weatherford, OK

Are pets allowed?

Animals or pets are not permitted on the premises at the Pioneer Cellular Event Center, with the exception of service animals.

Are Bags allowed?

There are no-bags allowed, only purses.  All persons and purses are subject to search. purses that have passed inspection must fit comfortably under your seat without blocking accessibility to other seats. All oversized purses are prohibited. We are not responsible for lost, stolen, or damaged property.

Am I allowed to bring food in?

Outside food and beverages, including bottled water, are strictly prohibited in the Pioneer Cellular Event Center at any time. Person’s violating this will be ejected.

Where can I buy tickets?

Tickets can be purchased at the SWOSU marketing office located in the Administration Building or you can purchase them online simply by clicking on the “Events and Tickets” page.  Then select “buy tickets” of your chosen event. There is handicapped seating available.

Are Cameras Allowed?

Video cameras, tripods, audio recording devices and cameras with telephoto or zoom lenses are not permitted inside Pioneer Cellular’s Event Center during Concerts and Professional Entertainment events. Violators will be ejected

Are catering services available?

For information on catering at the Pioneer Cellular Event Center, please call 580.774.3231

Will there be a coat check?

The Pioneer Cellular Event Center does not provide an area to check coats or any other personal belongings. We are not responsible for lost, stolen, or damaged property.

Are elevators accessible?

Elevators within Pioneer Cellular Event Center are reserved for the use of our employees, working media, disabled patrons, and select VIP ticket holders only. Disabled patrons who require the use of mobility aid or those who have limited mobility, and are unable to climb stairs are encouraged to use our elevators.

Who do I reach for comments and complaints?

The Pioneer Cellular Event Center would like to hear about your experience at our facility. Please e-mail nate.downs@swosu.edu

Are Hand-outs,Flyers & Vending allowed?

The distribution of promotional items, flyers, handbills or printed materials is not permitted without written permission from the Pioneer Cellular Event Center.

Who do I contact for booking?

For all booking, contact Nate Downs @ nate.downs@swosu.edu

What Items are prohibited?

We ask all guests to arrive early and travel light as you maybe subject to search. Items which are prohibited include: weapons, oversized bags and purses, outside food and beverage, cans, bottles, alcohol, drugs, laser pens, video cameras, tripods, audio recording devices and cameras with telephoto or zoom lenses.  

Do you offer refunds?

The Pioneer Cellular Event Center does not offer refunds or exchanges for any event.

Is there security?

For all concert and major events. Security is provided. Please call or email to verify if the event you’re attending is providing security.

Is smoking & Vapor allowed?

Smoking or Vapor is not allowed at any time on the premises of the Pioneer Cellular Event Center. Violators will be ejected.

Can I bring a stroller?

If necessary, the Pioneer Cellular Event Center guests may bring strollers to events. However, the strollers must be collapsible and fit under your seat without disturbance. You may not leave strollers in the walkways, gates, or concourses and our staff is not responsible for strollers or other items carried.

Are suite rentals available?

The Pioneer Cellular Event Center offers the VIP Suite by reservation to visiting guest when available.

What are the fees associated with my ticket?

Each ticket includes all applicable sales taxes.  In addition, each ticket will be charged a Facility Fee.  Fees will vary from event to event.